Wednesday, March 10, 2010
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SURVEY
Complete Feedback Designer
Your Name:
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Your Email:
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Phone:
At Auto Solutions we strive to make every client 100% satisfied. Please take this survey to help us better serve you. Thank you we appreciate your valuable time.
Where you greeted promptly and with a smile?:
Yes
No
Was the service advisor friendly, knowledgable and efficient?:
Yes
No
Was the service advisor attentive to all your concerns?:
Yes
No
Did the service advisor explain the features and benefits of all the services?:
Yes
No
Comments:
Was the initial problem completed to your satisfaction?:
Was the vehicle completed when promised?:
Yes
No
Were you promptly taken care of when picking up your vehicle?:
Yes
No
Was the estimate you were quoted adhered to,or if additional work was needed were you consulted?:
Yes
No
Comments:
Were there any grease marks or oily finger prints left on the vehicle?:
Yes
No
Were our hours of operation convienent for you?:
Yes
No
Were you aware we have a 90 day interest free credit card available?:
Yes
No
Did you know we are an AAA repair facility?:
Yes
No
Did you know we are an Xpress Tire and Auto Center?:
Yes
No
Did you know we have free loaner cars?:
Do the offers on our mailings help you to decide to come in for a visit?:
Yes
No
Do you receive mailings from us?:
Yes
No
Would you refer us to your family and friends?:
Yes
No
What changes would yo like to see in order for us to better serve you?:
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